optoblog.com

I have previously announced my intention to dump OfficeMate because I didn’t want to spend close to $1000 updating my server software from WSBS2003 to WS2008R2-standard for the version 9 upgrade (and that’s in addition to the painful yearly software agreement fee).

Well, now I’m not so sure. All I need is for something to easily enter data and claims, export an ANSI 837 file, and include a ledger, receipts, and reports system so that I can easily see my accounts recievable.

Well, apparently that’s too much to ask because I have test driven several competitors, and believe it or not, their interfaces are actually worse than OfficeMate’s!. Several of them won’t export a simple ANSI 837 file to upload to a clearing house like Apex. Maybe it’s just because I’m used to the OfficeMate system after four years. I can quickly do all my insurance billing and receipts myself (no paid help) in OM8. Of course, so far this year I only bill insurance for 27% of my exams, which is close to average for my practice profile.

So if I abandon OM for another system, it’s going to take me way more time to process claims and figure out accounts receivable. With Walmart getting into the Medicaid game on glasses, now I’m sure I’ll have even more insurance to bill in 2011. So, as of now, I am leaning towards biting the bullet and doing what it takes to upgrade to OfficeMate 9.

An interesting topic is how many mouse clicks per patient one needs in EHR/PIM software. A doc at EHR Compare forum reports that it takes his office 200 clicks per patient in OfficeMate. Is it any wonder that many docs think EHRs are not ready for prime time? (Example 1, 2, 3)

Why hasn’t someone created a free or cheap, open sourced PIM/EHR that is easily navigable? I tried OpenEMR (which you can install on a windows machine using XAMPP), but it was confusing how to create charges with attached ICD9 and CPT codes, let alone create an ANSI 837 file.